Posts Tagged with "client retention"

The Lost Art of Saying I Don’t Know

“I don’t know.” Three words a large chunk of fitness professionals have wretched relationship with.   The prevailing thought, it seems, is that admitting ignorance is a sign of weakness or that you’ll somehow lose credibility points for not knowing the answer to a client’s question… …as if the fitness industry’s equivalent of Professor McGonagall… Read more

The Importance of Client Retention

In today’s day and age being a personal trainer runs somewhere in the spectrum of one of the most rewarding careers out there and a dumpster fire. The latter comes into play often, especially when you work in a large commercial gym where you’re one of dozens of trainers vying for everyone’s attention (and wallets)…. Read more